Automotive service platform GaragePlug has acquired review management platform Freshreview for an undisclosed amount, strengthening its connected operations platform with enhanced reputation management capabilities.
With this acquisition, Freshreview seamlessly integrates into GaragePlug’s AI-powered service network, enabling auto service centres to streamline operations, marketing, and customer reputation management in one unified platform.
GaragePlug is known for empowering enterprise service networks with efficiency, transparency, and scalability. By incorporating Freshreview, it now offers a more robust customer feedback and growth strategy for automotive brands, transforming online reviews into key business drivers.
Freshreview’s entire team will join GaragePlug’s engineering and product divisions, ensuring a smooth transition for existing clients. Service centers will now benefit from a fully integrated system that enhances customer satisfaction, operational efficiency, and revenue growth.
This acquisition comes amid a wave of consolidation in the Indian startup ecosystem. Last month, Perfios acquired CustomerXPs (Clari5), Veranda Learning expanded into commerce education with BB Virtuals and Navkar Digital, and Head Digital Works strengthened its portfolio with the acquisition of Adda52, an online poker platform.
