Onedios, a pioneering aggregator platform in the customer care service sector, has successfully raised INR 6 crore in a recent bridge funding round. The round was co-led by two prominent investors, Inflection Point Ventures (IPV) and VCATs. The infusion of funds is earmarked for strategic initiatives, including the expansion of the retailer network, advancements in technology, operational enhancements, and boosting marketing and sales efforts, as highlighted in the official statement released by Onedios.
Established in 2019 by co-founders Nitin Chawla and Amit Sharma, Onedios operates as a unified request platform within the consumer electronics industry. The platform seamlessly connects dealers, distributors, and consumers through cutting-edge technology. With granted patents, Onedios has successfully collaborated with renowned brands such as Daikin and Voltas, providing users with a hassle-free, integrated experience.
One of the key objectives for Onedios is to facilitate warranty sales to original equipment manufacturers (OEMs) through its platform, leveraging the retailer channel. The company has gained recognition for offering brand-authorized extended warranties, rapid Customer Relationship Management (CRM) integration, and a proprietary, in-house-developed platform.
According to Onedios, its innovative approach has already benefited an impressive 7.5 lakh customers, providing them with swift service bookings, efficient complaint resolutions, and seamless digital interactions across a diverse portfolio of over 100 brands.
Inflection Point Ventures (IPV), a notable angel investment firm, has been actively supporting early-stage startups in 2023. With investments in over 20 ventures, including BharatNXT, Raaho, LoanKuber, Aksum, Tummoc, Crest, ixamBee, Cognecto, and Shipturtle, IPV continues to play a crucial role in fostering innovation and entrepreneurial growth.
Onedios’ successful bridge round, with IPV and VCATs at the forefront, not only signifies a decisive vote of confidence from investors but also positions the company for further expansion and technological advancements in the dynamic consumer electronics industry. As Onedios continues to strengthen its position in the market, the infusion of funds is expected to drive innovation, enhance customer experiences, and solidify its presence in the competitive landscape.
